Trust is at the heart of every successful,
ongoing relationship. At RaynaudsGloves.com earning and keeping
your trust is the standard for everything we do. Because of this
commitment, we never sell, rent or trade e-mail addresses with
any other company.
If you have any questions that are not answered
below, please contact us.
What kind of information will I be asked to
When you place an order, request
e-mail updates, request a brochure or participate in a
promotion, contest or survey, we may ask for some or all of the
following: your name, address, phone number and e-mail address.
If placing an order, we may ask for credit card information.
We maintain a record of your online, phone and
store purchases. If you ship your order to an address different
from your billing address, we will ask you to enter the "Ship
To" name and address.
How will RaynaudsGloves.com use the
information I provide?
Your information is
used to process and deliver your order to the address you
request. Your payment information allows us to bill your credit
card company. If we have any questions regarding your order, we
will contact you by phone or e-mail. If you make a purchase, we
may send you information and updates about new products, special
sales and promotions. We use both e-mail and postal addresses to
share information with our customers.
We often use testimonials from our customers in
printed material or on our Web site, when we have your
permission to do so. Testimonials come from customer comments
sent or e-mailed directly to us.
We may monitor visitor, customer, and user
traffic patterns and site usage to help us develop and improve
the design and layout of RaynaudsGloves.com We may also use or
disclose any information gathered to satisfy any law, regulation
or other government request.
Do I need a password to order from
No. However, you may find
it more convenient if you sign up for an account with us. In
your account we can store your name, address so you don't have
to enter that information during future shopping visits.
Cookies are not required for you to browse our site, however,
they are required for you to shop from our site or to place an
order. After you make a purchase, for your convenience we will
still send e-mail order confirmations and shipping information
about your order. We may also contact you by phone or e-mail if
we have questions regarding your order.